Payment may be made as follows:
Shipping And Handling
WE ONLY SHIP TO UK MAINLAND
All orders of £50 or more including VAT are sent to UK Mainland free. Orders of less than £50 Inc. VAT will incur a £8.00 delivery charge including VAT
All products in stock are dispatched on a next working day delivery service. Any items not in stock with us but in stock with the manufacturer are usually dispatched within 2-5 working days on a next working day delivery. We will contact you if there are any longer delays. If your order is urgent or needed by a certain date please contact us to inquire the lead time by phone or email, or add details in the comments box at the checkout when ordering.
MK Lamps Ltd has a 7-day returns policy for all products on our website. You must inform us in writing by email: email@example.com within 7 days of receipt of your order (the date of delivery will be recorded by our carriers) that you wish to return goods or if you have any damages, faults or shortages. MK Lamps Ltd can not accept responsibility after this period.
Goods must be returned in their original packaging in a resell-able condition, complete with all other associated components sent with them i.e lamps, boxing, bags. Also enclose proof of purchase.
Non-damaged goods should not have been installed, modified or used in any way and should be in an undamaged condition. The goods, components and packaging must be packed in a resell-able condition.
For unwanted items the cost of carriage incurred for sending the goods out will be deducted from the refund and the customer is responsible for any return carriage costs.
We have the right to refuse refunds for failure to meet the above criteria
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us and we do NOT share any of your personal information with other companies.
The type of information we will collect about you includes:
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our consent with our internal security policy and the law.
Cookies are used on this shopping site to keep track of the contents of your shopping cart. If you have any questions/comments about your privacy and any details we may hold about you, you can contact us at firstname.lastname@example.org
We can be contacted by the following means:Email: email@example.com